Paul Aureus Mkandawile

IT ASSISTANT The Guardian limited. | Dar-es-salaam


Category : IT/Software
Experience : 3 years 1 month
Views : 90 views

General Information

Employment: Full-Time

Salary: Negotiable

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Location: Africa, Tanzania

Nationality: Tanzania

Desired Location: Africa , Tanzania

Gender: Male

Age: 26 Yrs

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About Person

Creativity

Experience

The Guardian limited.

INFORMATION TECHNOLOGY ASSISTANT

The Guardian limited.

A bright, talented and ambitious IT with a strong technical background who possesses self-discipline and the ability to work with the minimum of supervision. Having exposure to a wide range of technologies & able to play a role in problems solving .

Feb 2014 - Mar 2017 , 3 year 1 months
Dar-es-salaam

Diagnosis of desktop, application, networking and infrastructure issues. Experience of supporting a wide and varied client base. Troubleshooting PC’s, laptops and mobile devices. Providing 1st/2nd line support to users. Administering the IT department’s policies and procedures. Installation and support of telecommunication equipment. Maintaining a log of all problems detected and system backups. Responsible for maintaining backups and for project work such as new builds. Working closely with software suppliers to resolve operational issues. Responsible for supporting: Windows XP/Vista/Windows 10/ Office 2013 and 2016, Windows Server, Small Business Server 2010/2016, Active Directory management Exchange 2010/2012, Blackberry Server/Windows Mobile, Backup products, Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet, wireless router And Firewall Configurations. • Developing program and System Customization changes • Manage and Publishing Organization website banner KEY SKILLS AND COMPETENCIES Excellent customer facing, communication and rapport building skills. Experience of Lotus Notes, Linux/Unix, VMware ESXi, Epicor ERP system. Thorough understanding of computer and networking concepts. Physically fit, able to work in confined spaces, crawl and lift heavy objects. Able to prioritize in a complex, fast-paced environment. Willing to work flexible schedules/shifts. AREAS OF EXPERTISE Active Directory Network operating tech System Development System Administration Network Security Domain servers Diagnostics System Backup End User Support New Installations and Support Firewalls / Security Hardware Exposure Problem identification Maintenance


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