Administrative Support Assistant


North America , USA


Ending On: 06 Dec 2019 Closed


Job Description

We are looking for Administrative Support Assistant


Employment: Full-Time

Requirements: Salary: Competitive
Location: Silver Spring, MD, USA
Apply Now

Administrative Support Assistant

##### Department of Health And Human Services

Food and Drug Administration


- ##### Open & closing dates

11/05/2019 to 11/12/2019

- ##### Service


- ##### Pay scale & grade

GS 5 - 6

- ##### Salary

$37,955 to $55,006 per year

- ##### Appointment type


- ##### Work schedule



FEW vacancies in the following location:


Silver Spring, MD

##### Relocation expenses reimbursed


##### Telework eligible

Yes as determined by agency policy

- Duties

### Summary

This position is located in the Food and Drug Administration (FDA),
Center for Drug Evaluation and Research (CDER), Office of Generic
Drugs (OGD), Office of Regulatory Operations(ORO), Division of
Quality Management Systems (DQMS). The division ensures that all
generic drug review and decision making activities are well
documented and follow a clearly defined, rigorous scientific and
regulatory review process.

**Only the first 100 applications received for this vacancy will be

Learn more about this agency

### Responsibilities

- Manages the appointment and meeting schedule for the Director of
the organizational unit served, and those of other senior staff
members as directed.
- Serves as point-of contact for scheduling meetings for
conferences rooms.
- Performs a wide variety of administrative tasks associated with
maintaining and supporting the work of the organization.
- Receives and routes incoming and outgoing materials such as
controlled or routine correspondence, reports, memoranda, and
other forms of written communication.
- Performs office automation duties to prepare documents such as
correspondence, forms, and reports which can include technical
material, graphs and charts.
- Enters information into established data bases and similar
systems which track various administrative activities of the
- Receives calls and visitors from within and outside the
immediate organizational unit.
- Responds to general inquiries and answers procedural questions
about the organization and common work practices or policies.
- Resolves problems or issues of a general nature, complex issues
or problems are referred to the supervisor for resolution.

### Travel Required

Not required

##### Supervisory status


##### Promotion Potential


- #### Job family (Series)

0303 Miscellaneous Clerk And Assistant

- Requirements

### Conditions of Employment

- Citizenship Requirement: You must be a U.S. Citizen to be
considered for this advertisement unless explicitly stated
- Selective Service Registration: All applicants born male, on (or
after) 12/31/1959, must be registered with the Selective Service
System OR have an approved exemption. Visit for more
- FDA participates in e-Verify: All new hires must complete the
I-9 form; this information will be processed through e-Verify to
determine your employment eligibility. If a discrepancy arises,
you must take affirmative steps to resolve the matter.
- Background Investigation Requirement: All employees must pass a
security investigation. Failing to pass the background check may
be grounds for removal or legal action. If hired, you may be
subject to additional investigations at a later time.
- Time-in-Grade Requirement: If you are applying as a current
Federal employee, you must meet the time-in-grade requirements
described in the Qualifications section, generally, 52-weeks of
comparable experience at the next lowest grade.
- You must meet ALL requirements by the closing date of this
announcement to be considered. Only education, experience, and
qualifications attained by this date will be considered. You
must continue to meet all requirements through the hiring
- Certification of Accuracy: All information concerning
eligibility and qualification is subject to investigation and
verification. False representation may be grounds for
non-consideration, non-selection, or appropriate legal action.
- Direct Deposit: You will be required to have all federal salary
payments electronically deposited into a bank account with a
financial institution of your choice.
- Additional selections may be made from this vacancy, within the
same geographical area, by other organizational elements from
within FDA, through shared corporate recruiting activities.
- This position may be subject to completion of a 1-year
probationary period (unless you have already satisfied this
- You must have at least a fully successful or equivalent
performance rating to receive further consideration for this

### Qualifications

**The position of Administrative Support Assistant falls under the**
**0303** **occupational series. To qualify for this position at
grade** GS-**5/6, you must meet Time-in-Grade requirements by 11:59
pm EST on 11/12/2019. In addition, you must meet the following:

Specialized Experience:** Specialized experience is experience that
equipped the applicant with the particular knowledge, skills, and
abilities to perform successfully the duties of the position, and
that is typically in or related to the work of the position to be

**To qualify for the GS-5:** You must possess 1 year of specialized
experience equivalent to the GS-4 in the Federal service that
includes experience: receiving and routing incoming and outgoing
phone calls and correspondence; maintaining office records and
filing systems, ordering routine supplies, typing office documents
and reviewing forms for completeness.

***- OR -***

**Education:** Have successfully completed four years of education
above the high school level obtained in an accredited business,
secretarial or technical school, junior college, college or
university. (Note: You must submit a copy of your transcripts).

***- OR -***

**Combination:** Have a combination of education and experience to
qualify at this level. You must have an combination of specialized
experience and education beyond high school.

*Note: One year of full-time academic study is defined as 30
semester hours, 45 quarter hours, or the equivalent in a college or
university, or at least 20 hours of classroom instruction per week
for approximately 36 weeks in a business, secretarial, or technical

**To qualify for the GS-6:** You must have at least one year of
specialized experience, equivalent to the GS-05 level in the Federal
service, that includes receiving and routing incoming and outgoing
phone calls and correspondence; maintaining office records and
filing systems; ordering routine supplies, editing, typing, and
reviewing office documents for completeness, tracking administrative
activities in a database, and performing time and attendance and
travel functions for staff.

*Note: As a general rule, education is not creditable above GS-5 for
most positions in this series; however, graduate education may be
credited in those few instances where the graduate education is
directly related to the work of the position.*

*In accordance with Office of Personnel Management policy, federal
employees are assumed to have gained experience by performing duties
and responsibilities appropriate for their official series and grade
level as described in their position description. Experience that
would not normally be part of the employee's position is creditable,
however, when documented by satisfactory evidence, such as a signed
memorandum from the employee's supervisor or an SF-50 or SF-52
documenting an official detail or other official assignment. The
documentation must indicate whether the duties were performed full
time or, if part time, the percentage of times the other duties were
performed. It is expected that this documentation is included in the
employee's official personnel record. In order to receive credit for
experience in your resume that is not within the official series and
grade level of your official position, you must provide a copy of
the appropriate documentation of such experience as indicated

If you are applying based on some other qualifying eligibility (i.e.
you are not applying as a current Federal employee), you must meet
the specific requirements of the eligibility you are claiming, and
must have sufficient past experience to demonstrate that you are
minimally qualified for this position. *See Unique Hiring Paths on
USAJOBS for more information about various ways you may be eligible
to apply!*

*PHS Commissioned Corps Officers interested in performing the duties
of this position within the Commissioned Corps may apply online to
this announcement. Candidates will be referred to (CC) personnel and
not as candidates for conversion to a permanent career or
career-conditional appointment.*

**NOTE:** It is your responsibility to ensure your responses and
appropriate documentation is submitted prior to the closing date. To
verify your application is complete, log into your USAJOBS account,, select the **Application
Status** link and then select the M**ore Information** link for this
position. The Details page will display the status of your
application, the documentation received and processed, and any
correspondence the agency has sent related to this application.

are based on breadth/level of experience. In addition to describing
duties performed, applicants must provide the exact dates of each
period of employment (from MM/YY to MM/YY) and the number of hours
worked per week if part time. As qualification determinations cannot
be made when resumes do not include the required information,
failure to provide this information may result in disqualification.
Applicants are encouraged to use the USAJOBS Resume Builder to
develop their federal resume.**

**You must submit supporting documentation to verify your
eligibility to apply for this vacancy. For most applicants, an SF-50
will be required. However, if you are applying as a Veteran,
individual with a qualifying disability, or a displaced employee,
you will be required to provide other supporting documents as
applicable. *See the Required Documents section for details.***
Be sure that any files you upload as supporting documentation are
free of security or compression features which render such documents
unreadable to our system.

### Education

If you are claiming education as any part of your qualifications for
this position, you must submit an official transcript, unofficial
transcript, or a list including courses, grades earned, completion
dates, and quarter and semester hours earned. If you are using
education completed in foreign colleges or universities to meet the
qualification requirements, you must show that the education
credentials have been evaluated by a private organization that
specializes in interpretation of foreign education programs and such
education has been deemed equivalent to that gained in an accredited
U.S. education program. For further information, click on foreign

**Foreign Education:**
If you are using education completed at foreign colleges or
universities to meet the qualification requirements, you must show
that the education credentials have been evaluated by a private
organization that specializes in interpretation of foreign education
programs and such education has been deemed equivalent to that
gained in an accredited U.S. education program.

If you have transferred educational credit from a foreign
institution to one in the U.S., you must still show that your
foreign education was evaluated by an organization recognized by the
Department of Education, even if that foreign education was accepted
as transfer credit by a domestic college or university.

***For more information about this requirement, please visit the
U.S. Department of Education website for Foreign Education

Positions which are scientific or technical in nature often have
very specific educational requirements. A transcript is required to
verify educational achievement. Pay careful attention to the
Qualifications and Education sections to identify vacancies where a
transcript is required. Even if you hold a similar position or are a
current employee, you are not exempt from transcript requirements.

**Electronic Transcript Caution:** If you have obtained your
transcripts electronically, the file might contain security measures
that could prevent our application system from reading the file.
Therefore, you should consider asking the institution to provide the
file in a non-secured electronic format. Alternatively, you could
scan or take a photo of the printed copy of the transcript. If your
uploaded transcript cannot be read by our system, you may receive
consideration and credit for the information we can access.
***See the Application Manager Documentation for tips on submitting
your paper-based documents.***

### Additional information

We may make additional selections for similar positions across the
entire Department of Health and Human Services (HHS) within the
local commuting area(s) identified in this vacancy announcement. By
applying, you agree to have your application shared with any
interested selecting official(s) at HHS. There is no option to
opt-out as your information will not be shared with other hiring
agencies outside of HHS.

**For some advertisements, the Food & Drug Administration receives
hundreds, even thousands, of applications from job-seekers. Because
of this high level of interest, FDA reserves the option of setting
an application number limit.** When an application limit is set,
USAJOBS will close the vacancy at 11:59 pm Eastern Time on either:

**(A)** the day the limit is reached, ***-OR-***
**(B)** the pre-defined closing date of 11/12/2019, whichever comes
*If the limit is reached before 11:59 pm ET, all applications in
excess of the limit will continue to be accepted until 11:59 pm
**For this announcement**, **only the first 100 applications
received for this vacancy will be considered.** *For more
information about announcement closing, see:*


- **Pre-employment physical required:** No
- **Drug testing required:** No
- **License required:** No
- **Mobility agreement required:** No
- **Immunization required:** No
- **Bargaining Unit Position:** Yes, 3591
- **Incentives may be authorized; however, this is contingent upon
funds availability.** If authorized, certain incentives will
require you to sign a service agreement to remain in the Federal
government for a period of up to 3 years. Note: This statement
does not imply nor guarantee an incentive will be offered and
paid. Incentives include the following: moving expenses,
recruitment or relocation incentive; student loan repayment,
superior qualifications appointment, creditable service for
annual leave for prior non-federal work experience or prior
uniformed military service, etc.
- **If you are serving, or have served in the last 5 years (from
11/12/2019) as an Executive Branch political, Schedule C, or
Non-career SES appointee, HHS/FDA may be required to obtain
approval by the Office of Personnel Management (OPM) prior to
beginning employment.** You can find out if you have held one of
these appointment types by looking at your Standard Form 50s in
your Electronic Official Personnel Folder (eOPF), in Section 5
where the legal authorities are listed. If you have served or
are currently serving, you must provide a copy of your SF-50,
Notification of Personnel Action, documenting this appointment.
In addition, you will be required to respond to the question in
the assessment and certify your responses to the questionnaire.
Political Appointees FAQ - OPM
- **Special Appointing Authorities:** If you are applying to this
announcement based a special eligibility, such as those for
people with disabilities, veterans (or military spouses), or
displaced employees under a career transition program, please
pay careful attention to the Required Documents section for
details on application requirements for each eligibility path,
to include supporting document requirements.

***All requirements must be met by the closing date of this
announcement (11/12/2019); only education and experience gained by
this date will be considered. You must continue to meet all
requirements throughout the entire hiring process.***

### How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the
qualifications above.

Once the job opportunity announcement closes (at 11:59 pm ET on
11/12/2019), a review of your resume and supporting documentation
will be conducted, the information will be compared against your
responses to the assessment questionnaire to determine your
eligibility for Federal employment, and then whether you are
qualified for this particular position.

If, after reviewing your resume and/or supporting documentation, a
determination is made that you have inflated your responses when
compared to your background information, you may be deemed
ineligible, or your score may be adjusted to more accurately reflect
your skills and abilities. Additionally, we will review your
supporting documents and resume to determine if you are in the "Area
of Consideration" for this vacancy. Government-Wide Merit Promotion
vacancies may only accept applications from a limited audience, pay
careful attention to the "Who May Apply" and the "Hiring Paths"
information. ***Please follow all instructions carefully. Errors or
omissions may affect your eligibility.***

**Basis of Rating:** Merit Promotion Procedures for the Food and
Drug Administration (FDA) will be used to rate and rank candidates.
The category assignment is a measure of the degree in which your
background matches the competencies required for this position.
Qualified candidates will be ranked into one of two categories:
*Best Qualified or Qualified.*

**Your qualifications will be evaluated on the following
competencies (knowledge, skills, abilities and other
characteristics). You need not respond to the KSA's separately, but
your resume should contain sufficient information to demonstrate
possession of these competencies.**

1. **Planning and Scheduling**
2. **Administrative Support**
3. **Office Automation**
4. **Oral Communication**
5. **Written Communication**

***To preview the application questionnaire, click the link

### Background checks and security clearance

##### Security clearance


##### Drug test required


##### Position sensitivity and risk

Non-sensitive (NS)/Low Risk

##### Trust determination process


- Required Documents


- Resume

**Resume Requirements:**
- **Resume Writing Tutorial**
- ***Resume Writing FAQ***

- DD-214/ Statement of Service
- Disability Letter (Schedule A)
- Disability Letter (VA)
- Licensure, Certification, etc.
- PCS Orders
- Performance Appraisal
- Resume
- Separation Notice (RIF)
- SF-15
- SF-50/ Notification of Personnel Action
- Transcript

**\*Accepted documents may be required for some applicants depending
on which eligibility options you're applying for, see the list below
for details for each eligibility.** If you need help submitting
documentation, please see Applicant Help Site - Documents. If you
are still unsure what documents might be required of you, please
contact the FDA Applicant Help Desk before the announcement closes.
For transcript submission requirements, see the Education section.

**Current and Former Federal Employees:** **To properly verify
status eligibility and time-in-grade, your SF-50 must show your last
promotion or grade/step increase, and ensure that your competitive
status, tenure, SCD, and highest grade held are shown. If you do not
submit an appropriate SF-50, we cannot verify your status
eligibility and time-in-grade.**
1. Full position title;
2. Appointment type;
3. Occupational series;
4. Pay plan, series, grade, and step;
5. Tenure code; and
6. Service Computation Date (SCD).

Please ensure your SF-50 includes the information above and it shows
your last promotion or grade / step increase, and ensure that your
competitive status, tenure, SCD, and highest grade held are shown.
***Please DO NOT submit an award SF-50 or General adjustment
SF-50***. Learn more about the SF-50 on *the USAJOBS SF-50 Help

*Your performance appraisal should be from the most recent full
performance year on file, and should show the signature and

**Veterans & Military Spouses:**
*You must submit a DD-214 form (Certificate of Release or Discharge)
that has the dates of service and discharge status.*
- **Active Duty Members:** *To claim status Under the VOW
(Veterans Opportunity to Work) to hire Heroes Act of 2011,
submit written documentation from the armed forces that
certifies the service member is expected to be discharged or
released from active duty service in the armed forces under
honorable conditions not later than 120 days after the date the
certification is submitted with your application package.*
- **Parents of Deceased or Disabled Veterans:** *To claim status
under Gold Star Fathers Act of 2015, you must submit a copy of
the deceased or disabled veterans' DD Form 214, Certificate of
Release or Discharge from the armed forces that has the dates of
service and discharge status AND the SF-15, Application for
10-point Veterans' Preference. Please follow the instructions in
the SF-15 on required documentation to be submitted.*
- **Widow or Widower**: *To claim preference, you must submit a
copy of the deceased or disabled veterans' DD Form 214,
Certificate of Release or Discharge from the armed forces that
has the dates of service and discharge status AND the SF-15,
Application for 10-point Veterans' Preference. Please follow the
instructions in the SF-15 on required documentation to be
- **Spouse of a Living Veteran:** *To claim preference, you must
submit a copy of the veterans' DD Form 214, Certificate of
Release or Discharge from the armed forces that has the dates of
service and discharge status AND the SF-15, Application for
10-point Veterans' Preference, and Documentation of Veteran's
Inability to Work Because of a Service-Connected Disability.
Please follow the instructions in the SF-15 on required
documentation to be submitted.*

*See Feds Hire Vets or USAJOBS' Veterans page for more details.*

**People with Disabilities (Schedule A):**
Individuals with intellectual disabilities, severe physical
disabilities, or psychiatric disabilities, may apply for appointment
through the Schedule A hiring authority. Certified verification of a
disability from a licensed medical professional; a licensed
vocational rehabilitation specialist; or any Federal, state, or
District of Columbia agency or U.S. territory that issues or
provides disability benefits will be required. *Learn more on the
USAJOBS Individuals with Disabilities Site.*

**Displaced employees (CTAP/ICTAP):**
If you are a former Federal employee who was displaced due to a
Reduction-in-Force (RIF) or surplused by some other means, please
submit a copy of the separation letter or RIF notice from your
agency. To be selected under I/CTAP, you must still be found
well-qualified for this position. *Learn more on the USAJOBS Career
Transition Assistance Site.*
#### If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution
recognized by the U.S. Department of Education in order for it to be
credited towards qualifications. Therefore, provide only the
attendance and/or degrees from schools accredited by accrediting
institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this
vacancy announcement may result in an ineligible rating or may
affect the overall rating.

- Benefits

A career with the U.S. Government provides employees with a
comprehensive benefits package. As a federal employee, you and your
family will have access to a range of benefits that are designed to
make your federal career very rewarding. Learn more about federal

Review our benefits

Eligibility for benefits depends on the type of position you hold
and whether your position is full-time, part-time, or intermittent.
Contact the hiring agency for more information on the specific
benefits offered.

- How to Apply

To apply for positions with the Food & Drug Administration, you must
have a USAJOBS Login.GOV account, and be signed in to that account,
before you click "Apply Online". See the USAJOBS Help Site article
"How does the application process work?" for more on this process.
Additionally, you must provide a resume and any required supporting
documentation listed on the announcement, and you must complete all
assessment questionnaires BEFORE 11:59 pm Eastern Time on the
closing date of this announcement, 11/12/2019 We recommend that you
start the application process early enough that you can complete and
submit your application before this deadline.

**Please note that you cannot submit documentation or make changes
to your application after the close date.**

*If you would like to learn how to use USAJOBS including: accessing
and managing your account, adding saved documents, building a
resume, or starting an application; we recommend you visit the
USAJOBS How To site, and read up on any topic that you need help
with. This site is located at:
Additionally, if you need technical assistance with USAJOBS (such as
account issues) please visit the main USAJOBS Help site at: FDA's Applicant Help Desk is not able
to support USAJOBS-related issues.*

**The Food & Drug Administration uses a system called Application
Manager (USA Staffing) to post jobs and accept applications. If you
are not familiar with Application Manager or encounter any
difficulty with the site, we recommend that you review the Applicant
HELP Site at: This
help site contains step-by-step instructions for completing the
application process, submitting documentation, and completing
questionnaires, and should be very helpful to you!**

You are encouraged to apply online. Applying online will allow you
to review and track the status of your application. The FDA will
provide reasonable accommodation to applicants with disabilities who
are not able to apply online. If you need a reasonable accommodation
for any part of the application process, please contact the
Applicant Help Desk. Decisions on granting a reasonable
accommodation will be made on a case-by-case basis.

If after reviewing the USAJOBS and Application Manager help sites,
you're not able to find the answer to your question or concern, or
if you wish to request a reasonable accommodation, please contact
the **FDA Applicant Help Desk** at **888-478-4340**, or e-mail
****. The Applicant Help Desk is staffed
between the hours of 7am and 6pm Eastern Time, Monday through
Friday, except for government holidays. *If you contact the
Applicant Help Desk, please provide the following Vacancy
Identification Number (VIN) 10639115 so that we may assist you

### Agency contact information

### FDA Applicant Help Desk

##### Phone


##### Email

##### Address

FDA Center for Drug Evaluation and Research
10903 New Hampshire Ave
Silver Spring, MD 20993

Learn more about this agency

### Next steps

Once your application is submitted you will receive an
acknowledgement email that your submission was successful. The most
highly qualified candidates will be referred to the hiring manager
for further consideration and possible interview. We strive to make
selections within 45 days of the closing date of this
**You will receive application status updates by email and on
USAJOBS as the process unfolds.**
*How to check your application status via* *USAJOBS and understand
what each status means.
How does the Hiring Process Work?*

- Fair & Transparent

The Federal hiring process is setup to be fair and transparent.
Please read the following guidance.

### Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on
the basis of race, color, religion, sex (including pregnancy and
gender identity), national origin, political affiliation, sexual
orientation, marital status, disability, genetic information, age,
membership in an employee organization, retaliation, parental
status, military service, or other non-merit factor.

- Equal Employment Opportunity (EEO) for federal employees & job

### Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants
with disabilities where appropriate. Applicants requiring reasonable
accommodation for any part of the application process should follow
the instructions in the job opportunity announcement. For any part
of the remaining hiring process, applicants should contact the
hiring agency directly. Determinations on requests for reasonable
accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work
environment, or the way things are usually done that enables an
individual with a disability to apply for a job, perform job duties
or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide
reasonable accommodations when:

- An applicant with a disability needs an accommodation to have an
equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform
the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive
equal access to benefits, such as details, training, and
office-sponsored events.

You can request a reasonable accommodation at any time during the
application or hiring process or while on the job. Requests are
considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations
or how to contact an agency.

#### Legal and regulatory guidance

- Financial suitability
- Social security number request
- Privacy Act
- Signature and false statements
- Selective Service
- New employee probationary period

This job originated on For the full announcement and to
apply, visit Only resumes
submitted according to the instructions on the job announcement listed
at will be considered.

Key Responsibility

Company Profile



View Contact Details


Contact for any query

Similar Jobs

Document Controller - Zam...

Africa , Zambia


Posted On: 08 Nov 2019

Administrative Assistant

Africa , Zambia


Posted On: 05 Dec 2019

Administrative Assistant ...

Africa , Western Sahara


Posted On: 04 Dec 2019

Internal Sales/ Administr...

Africa , Western Sahara


Posted On: 28 Nov 2019

Programme Associate

2 yrs Africa , Zimbabwe


Posted On: 06 Dec 2019