Administrative Specialist

Small Business Administration

North America , USA

Administrative

Ending On: 10 Dec 2019 1 days to go

Keyskills

Job Description

We are looking for Administrative Specialist

Education:

Employment: Full-Time

Requirements: Salary: Competitive
Location: Washington, DC, USA
Apply Now

Administrative Specialist
=========================

#####

Small Business Administration

##### Office of the Ombudsman

Overview
--------

- ##### Open & closing dates

11/08/2019 to 11/22/2019

- ##### Service

Competitive

- ##### Pay scale & grade

GS 11 - 12

- ##### Salary

$69,581 to $108,422 per year

In almost all cases, pay on a new appointment will be set at the
minimum rate (GS-11 step 1 or GS-12 step 1).

- ##### Appointment type

Permanent

- ##### Work schedule

Full-Time

Location
--------

1 vacancy in the following location:

-

Washington, DC 1 vacancy

##### Relocation expenses reimbursed

No

##### Telework eligible

Yes as determined by agency policy

- Duties
------

### Summary

This is a non-bargaining unit position.
This is not a (drug) testing designated position (TDP).

This position is located in the Small Business Administration,
Office of the Ombudsman in Washington, D.C. The incumbent supports
the day-to-day activities of the Ombudsman & the Deputy by
performing a variety of confidential and sensitive duties to ensure
compliance with all Federal administrative, procedural and
regulatory practices.

Learn more about this agency

### Responsibilities

- Performs a full range of standard and non- standard
administrative management assignments and resolves a variety of
recurring and non-recurring problems.
- Prepare travel authorizations, travel vouchers, and claims in
for the National Ombudsman, Deputy National Ombudsman, and up to
50 Regional Regulatory Fairness Board Members
- Prepares briefings and talking points for National Ombudsman and
Deputy National Ombudsman for high level meeting with small
business owners, trade associations, and senior government
officials.
- Serve as the lead in charge of all meeting logistics for a
variety of types and sizes of meetings and events including
preparing project plan and ensuring all key milestones are met,
and meeting logistics are handled.
- Prepares recommendations and submissions for budget funding,
analysis and allocations.
- Establish and monitor system to optimize budget activities and
assure their accuracy and completeness.
- Identify the needs of the office and procures those supplies and
services necessary for the office to function.
- Conduct property inventory.
- Performs special studies and projects as assigned by the
National Ombudsman or Deputy National Ombudsman. These
studies/projects may include: case management trends, complaint
trends, work flow analysis, workforce utilization, management
surveys, space and communication analysis, and methods and
procedures analysis as they relate to SOPs requirements.

### Travel Required

Not required

##### Supervisory status

No

##### Promotion Potential

12

- #### Job family (Series)

0301 Miscellaneous Administration And Program

- Requirements
------------

### Conditions of Employment

- You must be a U.S. Citizen
- You must successfully complete a background investigation.
- You may be required to serve a one-year probationary period.

### Qualifications

GS-12: One year of specialized experience, equivalent to the GS-11
grade level in the Federal service, obtained in either the private
or public sector managing, supervising, and / or conducting
administrative functions involving various programs. The incumbent
must have experience performing travel management functions,
preparing budgets and contracts, developing briefings, preparing
written correspondence, and serving as a lead coordinating meeting
logistics.

GS-11: One year of specialized experience, equivalent to the GS-09
grade level in the Federal service, obtained in either the private
or public sector performing administrative functions involving
various programs. The incumbent must have experience performing
travel management functions, preparing budgets and contracts,
developing briefings, preparing written correspondence, and
coordinating meeting logistics.

Additional information on the qualification requirements is outlined
in the OPM Qualifications Standards Handbook of General Schedule
Positions. It is available for your review on OPM's Qualifications
web site:

https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/\#url=Group-Standards

Experience refers to paid and unpaid experience, including volunteer
work done through National Service programs (e.g. Peace Corps,
AmeriCorps) and other organizations (e.g., professional;
philanthropic; religious; spiritual; community, student, social).
Volunteer work helps build critical competencies, knowledge, and
skills and can provide valuable training and experience that
translates directly to paid employment. You will receive credit for
all qualifying experience, including volunteer experience.

TIME-IN-GRADE: If you are a current career or career-conditional
federal employee applying for promotion under Merit Promotion you
must have completed a minimum of 52 weeks in positions at the next
level lower than the position being filled

**All qualification requirements must be met by 11:59 pm (Eastern
Time) on 11/22/2019.**

### Education

If you do not meet the specialized experience requirements, you may
also qualify with education. You ***MUST*** submit transcripts
(official or unofficial) with this application if you wish to
qualify based on education.

GS-11: Successful completion of a Ph.D. or equivalent doctoral
degree *or* 3 full years of progressively higher level graduate
education leading to such a degree *or* LL.M., if related

Combination of Experience and Education:
GS-11: Combination of education and experience as specified above.
For example, an applicant who has 1.5 full years of Ph.D. level
education (i.e. 50% of education required) and 6 months of
creditable specialized experience (i.e. 50% of the required
experience) would equal 100% of the required experience for the
position.

APPLICANTS PLEASE NOTE: Education must be accredited by an
accrediting institution recognized by the U.S. Department of
Education in order for it to be credited towards qualifications
(particularly positions with a positive education requirement.)
Therefore, applicants must report only attendance and/or degrees
from schools accredited by accrediting institutions recognized by
the U.S. Department of Education. Verify School accreditation. All
education claimed by applicants will be verified by the appointing
agency accordingly. \*\*\* If you are using foreign education to
meet qualification requirements, you must send a Certificate of
Foreign Equivalency with your transcript in order to receive credit
for that education. \*\*\* For further information, click on:
Foreign Education.

### Additional information

SUITABILITY, CLEARANCE & REQUIREMENTS: A background investigation
may be required for all new hires. Appointment will be subject to
the applicant's successful completion of a background investigation
and favorable adjudication. Failure to successfully meet these
requirements will be grounds for termination.

**Career and InterAgency Career Transition Assistance Programs:** If
you are applying for a special selection priority under SBA's Career
Transition Assistance Plan (open to surplus SBA employees only) or
the Interagency Career Transition Assistance Program (open to
surplus and displaced Federal employees), you must:

1. meet CTAP eligibility criteria;
2. be rated well-qualified for the position with a rating of **85**
or above based on the competencies listed below; and
3. submit the appropriate documentation to support your CTAP
eligibility. For more information:
http://www.opm.gov/rif/employee\_guides/career\_transition.asp

Selective Service: If you are a male applicant born after December
31, 1959, you must certify that you have registered with the
Selective Service System, or are exempt from having to do so under
the Selective Service Law. For additional information visit
www.sss.gov.

Consistent with work requirements and current SBA Policy, and all
applicable provisions of the collective bargaining agreement with
AFGE the SBA offers employees opportunities to perform work at an
alternative location (e.g. home).

Telework may be available. For information on Telework visit:
http://www.telework.gov/

Additional vacancies may be filled from this vacancy announcement if
additional vacancies occur within 180 days of the date the
certificates were issued.

### How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the
qualifications above.

Applicants meeting basic eligibility requirements will be further
evaluated based on the information provided in the Occupational
Questionnaire. To preview this questionnaire, click on the following
link: https://apply.usastaffing.gov/ViewQuestionnaire/10650672. You
will be rated based on your responses to the occupational
questionnaire. The occupational questions relate to the following
Competencies required to do the work of this position:

- Administration and Management
- Budget Administration
- Financial Management
- Planning and Evaluating
- Project Management

All qualified Non Competitive applicants and the best qualified
Merit Promotion applicants will be referred to the hiring manager
for consideration.

**Career and InterAgency Career Transition Assistance Programs:** If
you are applying for a special selection priority under SBA's Career
Transition Assistance Plan (open to surplus SBA employees only) or
the Interagency Career Transition Assistance Program (open to
surplus and displaced Federal employees). To receive selection
priority for this position, you must: 1) meet CTAP eligibility
criteria; 2) be rated well-qualified for the position with a score
of **85** or above based on the competencies listed above; and 3)
submit the appropriate documentation to support your CTAP
eligibility. For more information:
http://www.opm.gov/rif/employee\_guides/career\_transition.asp

### Background checks and security clearance

##### Security clearance

Other

##### Drug test required

No

##### Position sensitivity and risk

Non-sensitive (NS)/Low Risk

##### Trust determination process

Suitability/Fitness

- Required Documents
------------------

1. **Your Resume - must contain the following information**:

- Name, address, telephone number, email address;
- Supervisor's contact information, if available (indicate if you
would prefer to be notified before your supervisor is
contacted);
- Job Title (if Federal Service, provide series and grade; if not
in GS plan, provide GS equivalent grade);
- If qualifying based on related unpaid (e.g. volunteer service)
experience, you must provide hours worked per week and
beginning/ending dates (mm/dd/yyyy to mm/dd/yyyy);
- If other than full time you must provide hours worked per week.
- An integral part of our selection process includes the
completion of reference checks. ***Please provide the names and
telephone numbers of three professional references*** (e.g.,
current and/or former supervisors, college or university
professors, managers or coordinators of volunteer activities,
etc.) who know your qualifications relative to this position and
who we can contact to verify your credentials. Do not list
personal friends or relatives.
- **PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS
REGARDING YOUR EXPERIENCE**. If your resume/application does not
support your questionnaire answers, we will not allow credit for
your response(s). Your resume must contain sufficiently detailed
information upon which to make a qualification determination.
Please ensure that your resume contains specific information
such as position titles, beginning and ending dates
(mm/dd/yyyy - mm/dd/yyyy) of employment for each position,
average number of hours worked per week, and if the position
is/was in the Federal government, you should provide the
position series and grade level.
- ***Should you submit multiple resumes, only the latest uploaded
resume will be reviewed.***

2. A complete Occupational Questionnaire
3. In addition to the online application (resume and responses to
the occupational questionnaire), you are required to submit the
following forms, if applicable. It is the responsibility of the
applicant to ensure all documents are legible:
- Federal employees must submit proof of your permanent
career/career-conditional competitive status ("1" or "2" in
Tenure, block 24 and "1" in Position Occupied, block 34). Submit
SF-50 showing current grade and tenure and an SF-50 showing
highest (permanent) grade ever held, if different. ***NOTE:***
An award or detail SF-50 will not be accepted as proof of
status.
- If you are using education as a substitution for experience (the
announcement will state whether this is allowed), or if there is
an educational requirement for this position, you must submit a
copy of your transcripts (unofficial or official) that clearly
describes your qualifying education. If selected, official
transcripts will be required;
- If you are claiming Veteran status, you must submit a copy of
all required documents to support your claim (including a DD-214
showing character of service)--see VetGuide;
- To receive consideration for a special appointment authority
(30%, severely disabled, Peace Corps, ICTAP, VRA), you must
submit all required documentation supporting your claim for
Special Appointing Authorities;
- Veterans who are still in the service may be granted tentative
preference on the basis of information contained in their
applications, but they must produce a DD-214 (showing the
character of service) or other proof of service to receive
consideration for veterans' preference. For more information on
Veterans' Preference, please visit FedsHireVets.gov.

#### If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution
recognized by the U.S. Department of Education in order for it to be
credited towards qualifications. Therefore, provide only the
attendance and/or degrees from schools accredited by accrediting
institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this
vacancy announcement may result in an ineligible rating or may
affect the overall rating.

- Benefits
--------

A career with the U.S. Government provides employees with a
comprehensive benefits package. As a federal employee, you and your
family will have access to a range of benefits that are designed to
make your federal career very rewarding. Learn more about federal
benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold
and whether your position is full-time, part-time, or intermittent.
Contact the hiring agency for more information on the specific
benefits offered.

- How to Apply
------------

***Please follow all instructions carefully***. Errors or omissions
will affect your rating. If, after reviewing your resume and/or
supporting documentation, a determination is made that you have
inflated your qualifications and/or experience your rating may be
adjusted to more accurately reflect your abilities.

To apply for this position, you must complete the occupational
questionnaire and submit the documentation specified in the Required
Documents section below.

**The complete application package must be submitted by 11:59 PM
(EST) on 11/22/2019 to receive consideration.**

- To begin, click Apply Online to create a USAJOBS account or log
in to your existing account. Follow the prompts to select your
USAJOBS resume and/or other supporting documents and complete
the occupational questionnaire.
- Click the Submit My Answers button to submit your application
package.
- It is your responsibility to ensure your responses and
appropriate documentation are submitted prior to the closing
date.
- To verify your application is complete, log into your USAJOBS
account, select the Application Status link and then select the
more information link for this position. The Details page will
display the status of your application, the documentation
received and processed, and any correspondence the agency has
sent related to this application. Your uploaded documents may
take several hours to clear the virus scan process.
- To return to an incomplete application, log into your USAJOBS
account and click Update Application in the vacancy
announcement. You must re-select your resume and/or other
documents from your USAJOBS account or your application will be
incomplete.

### Agency contact information

### Cara Scott

##### Phone

(303) 844-7800

##### Email

cara.scott@sba.gov

##### Address

Office of the Ombudsman
409 3rd Street SW
Suite 7125
Washington, DC 20416
US

Learn more about this agency

### Next steps

Once your responses to the occupational questionnaire are received
by our system, you will be sent an acknowledgement email stating
that your submission was successful. After a review of your complete
application is made, you will be notified of your rating and/or
referral to the hiring official. If further evaluation or interviews
are required you will be contacted. During the evaluation and
interview process you may be asked to provide written responses to
questions or writing samples. You may track the status of the
application process through USAJOBS and you will be notified of the
outcome.

- Fair & Transparent
------------------

The Federal hiring process is setup to be fair and transparent.
Please read the following guidance.

### Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on
the basis of race, color, religion, sex (including pregnancy and
gender identity), national origin, political affiliation, sexual
orientation, marital status, disability, genetic information, age,
membership in an employee organization, retaliation, parental
status, military service, or other non-merit factor.

- Equal Employment Opportunity (EEO) for federal employees & job
applicants

### Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants
with disabilities where appropriate. Applicants requiring reasonable
accommodation for any part of the application process should follow
the instructions in the job opportunity announcement. For any part
of the remaining hiring process, applicants should contact the
hiring agency directly. Determinations on requests for reasonable
accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work
environment, or the way things are usually done that enables an
individual with a disability to apply for a job, perform job duties
or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide
reasonable accommodations when:

- An applicant with a disability needs an accommodation to have an
equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform
the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive
equal access to benefits, such as details, training, and
office-sponsored events.

You can request a reasonable accommodation at any time during the
application or hiring process or while on the job. Requests are
considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations
or how to contact an agency.

#### Legal and regulatory guidance

- Financial suitability
- Social security number request
- Privacy Act
- Signature and false statements
- Selective Service
- New employee probationary period

This job originated on www.usajobs.gov. For the full announcement and to
apply, visit www.usajobs.gov/GetJob/ViewDetails/551178900. Only resumes
submitted according to the instructions on the job announcement listed
at www.usajobs.gov will be considered.

Key Responsibility

Company Profile

Employer: Small Business Administration

About Company: Small Business Administration

View Contact Details

Contact Name: Alvin Pettway

Contact for any query

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