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PROGRAMME BUSINESS SUPPORT ASSISTANT (CALL CENTREENUMERATOR)
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Posted: 09 Nov 2016 09:42
Deadline: 18 Nov 2016
Category: Administrative
Location: Africa , Somalia
Employment: Full-Time
Experience: From 3 year(s)
Education: Bachelor
Salary: Negotiable
About Company: In emergencies, we get food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After the cause of an emergency has passed, we use food to help communities rebuild their shattered lives
Email: hotline@wfp.org
Phone: +39-06-65131
Contact name: WFP
File: Download
Requirements
Education: Secondary school education, preferably supplemented by courses in business administration, development
 economics or other field related to WFP programmatic activities.
Experience: Three years of progressively responsible support work experience in telecommunication/radio operations, information
technology, or other relevant field of work closely related to operations, food aid related work and other programme functions.
Language: Fluency in both written and spoken English and Somali is a requirement.
Conditions
N/A
Responsibilities
Under the direct supervision of Head of Monitoring & Evaluation (M&E) and overall supervision of the Head of Area Office, the incumbent
will be responsible for the following tasks:
• Monitor the implementation of the WFP assistance programme at the local level, through phone calls/ Interactive Voice Recording
(IVR) to beneficiaries;
• Carry out Food Security monitoring on behalf of the Vulnerability Assessment and Mapping Unit (VAM) through phone calls/IVR/pollit
to selected populations and locations;
• Disseminate information about implementation of WFP programmes and sensitization messages through IVR and bulk SMS;
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