Location: Omaha , NE, United States
+ Provides high quality customer service by responding to inquiries, requests and problems. + Dispatches service request work orders. + Monitors and implements scheduled preventative maintenance, repair, custodial and grounds keeping services. + Manages work order processes and coordinates site services with vendors. + Processes daily invoices, conducts invoice research, and provides assistance with monthly financial forecasting. **Qualifications:** Basic Qualifications - High school diploma or equivalent - Up to two years of related experience Preferred Skills/Experience - One to two years of related experience with some knowledge of company and department procedures and proficiency with related systems - Strong telephone and interpersonal skills - Good problem-solving and negotiation skills as well as the ability to handle difficult customer calls - Proficient computer navigation skills using a variety of software packages including Microsoft Office applications - Proven commitment to high quality customer service - Good time management skills to maximize the number of tasks that can be completed while maintaining a high level of customer service - Strong verbal and written communication skills **Job:** Facilities **Primary Location:** Nebraska-NE-Omaha **Shift:** 1st - Daytime **Average Hours Per Week:** 40 **Requisition ID:** 190038547 U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.