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ICT Officers - User Support Services
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Posted: 24 Feb 2017 11:20
Deadline: 08 Mar 2017
Category: IT/Software
Location: Africa , Kenya , Nairobi
Employment: Full-Time
Experience: From 3 year(s)
Education: Bachelor
Salary: Negotiable
About Company: Human Asset Consultants Ltd is a Human Resources consultancy firm that was inspired by the belief that the success of any entity begins with discovering, developing and nurturing the skills, potential and talent of any human being. The Human Resource is the most important Asset in any organization and thus, deserves special focus and attention, tailor made to suit specific situations and environment.
Email: info@humanassets.com
Contact name: MD
File: Download
Requirements
Bachelor’s degree in ICT or Computer Science
Minimum of Network+ or equivalent
CCNA
Linux, windows Server
Security + or equivalent
At least 3 years relevant working experience
Conditions
N/A
Responsibilities
Set up user accounts, including issuance of passwords.
Maintain user access administration and control.
Install and support LANs, WANs, network segments, internet and intranet systems.
Monitor networks, system activity, server security and special services to ensure availability to users as required, performance of required updates, and resolve of issues arising.
Identify user needs and resolve issues arising.
Conduct regular testing on the network to identify areas of weakness.
Implement and monitor E-mail and Internet filters.
Maintain network facilities on individual machines, such as drivers and settings of computers and printers.
Maintain network servers such as file servers, VPN gateways, intrusion detection systems.
Administer servers, desktop computers, printers, routers, switches, firewalls, phones, software deployment, security updates and patches.
Report noted issues on the network and servers including malicious or suspicious activity and storage of sensitive information to the Manager.
Conduct regular training to users on network requirements.
Generate and retain system backups on agreed timeframes.
Monitor and maintain system audit logins.
Enforce physical security through Access Control system as well as disaster recovery planning.
Maintain minimum security standards for systems to assure protection of infrastructure.
Evaluate and implement network management software.
Install and implement security programs.
Continuous professional development to keep up with current industry trends.
Prepare and submit timely reports and information for decision making.
Any other duties as may be assigned
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