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Benefits Administration Officers
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Posted: 24 Feb 2017 11:59
Deadline: 08 Mar 2017
Category: Administrative
Location: Africa , Kenya , Nairobi
Employment: Full-Time
Experience: From 4 year(s)
Education: Bachelor
Salary: Negotiable
About Company: Human Asset Consultants Ltd is a Human Resources consultancy firm that was inspired by the belief that the success of any entity begins with discovering, developing and nurturing the skills, potential and talent of any human being. The Human Resource is the most important Asset in any organization and thus, deserves special focus and attention, tailor made to suit specific situations and environment.
Email: info@humanassets.com
Contact name: MD
File: Download
Requirements
Bachelor’s Degree in Social Sciences
Intermediate level professional qualification in Insurance (Pension major)
At least 4 years relevant experience, 2 of which should be in a financial organization at Officer position
Conditions
N/A
Responsibilities
Ensure effective customer relations with members by upholding service delivery standards.
Ensure timely response to correspondences from members.
Ensure issuance of membership cards for new members.
Ensure new members fulfil all joining requirements and provide all required information.
Communicate to members on their benefits and enhance the general level of understanding of potential benefits to members.
Follow-up members on contribution payments.
Maintain member records in both physical and electronic formats.
Ensure accurate update individual records, and escalate information areas that may be missing.
Posting and update of member accounts on monthly basis in correspondence with the submitted returns.
Ensure achievement of departmental targets in line with the Performance Contract and appraisal system of the Organization.
Ensure regular update and dispatch of member statements as stipulated in the Service Charter.
Continuous professional development to keep up with current industry trends.
Prepare and submit timely reports and information for decision making.
Any other duties as may be assigned.
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