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Call Centre Operator (01 position, Kampala)
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Posted: 12 Apr 2017 08:13
Deadline: 21 Apr 2017
Category: Administrative
Location: Africa , Uganda , Kampala
Employment: Full-Time
Experience: From 3 year(s)
Education: Bachelor
Salary: Negotiable
About Company: Baylor College of Medicine Children’s Foundation-Uganda (Baylor-Uganda) is a national not-for-profit child health and development organization providing family-centered pediatric HIV/AIDS prevention, care and treatment service, health professional training, and clinical research in Uganda. Baylor-Uganda is affiliated with Baylor International Pediatric AIDS Initiative (BIPAI). BIPAI is a global partnership established in 1996 by Baylor College of Medicine in Houston, Texas USA.
Email: admin@baylor-uganda.org
Phone: N.A
Contact name: HR
File: Download
Requirements
Degree in Mass Communication/Public Relations or its equivalent. Additional training in customer care & health care management will be an added advantage.
    The candidate must have at least three (3) years of working experience in a dialer or customer communication role.
Conditions
n/a
Responsibilities
Reporting to the Call Centre Team Leader, the successful candidate will operate the switch board to enable health workers across Uganda to access technical support on matters related to providing comprehensive HIV/AIDS Care from the call centre technical team.
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