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Customer Services Officer
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Posted: 12 Apr 2017 10:07
Deadline: 14 Apr 2017
Category: Administrative
Location: Africa , Uganda , Kampala
Employment: Full-Time
Experience: From 2 year(s)
Education: Bachelor
Salary: Negotiable
Employer: British Council
About Company: The British Council was founded to create a friendly knowledge and understanding between the people of the UK and the wider world. We call this work cultural relations.We work in over 100 countries, connecting millions of people with the United Kingdom through programmes and services in the English language, the Arts, Education and Society. We believe these are the most effective means of engaging with others, and we have been doing this work since 1934.
Email: info@britishcouncil.com
Phone: +44 (0)161 957 7755
Contact name: MD
File: Download
Requirements
At least two years working in a reputable customer service environment
     University degree
Conditions
n/a
Responsibilities
To contribute to the smooth running of the British Council’s exams operations in Uganda by delivering high quality customer service as part of a larger team that is in line with corporate standards and policies. The post holder will be the first point of contact for visitors, providing information about our services, receiving incoming calls and forwarding them to other colleagues. You will also manage client accounts,  our client database and deliver any related administrative, financial and marketing activities, demonstrarting the highest standards of customer service at all times.
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