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General Manager
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Posted: 15 May 2017 09:33
Deadline: 19 May 2017
Category: Management
Location: Africa , Kenya , Nairobi
Employment: Full-Time
Education: Bachelor
Salary: Negotiable
Employer: Alton Holdings
About Company: Alton Holdings is a business consulting firm with clients in the banking, manufacturing, service and Hospitality industries among others.
Email: careers@altonholdings.com
Contact name: MD
File: Download
Requirements
Should be a graduate of a four-year university program or equivalent that has
included financial management, human resource management, food & beverage
management. rooms division management, property management, marketing, control, legal aspects of hotel operations and leadership
Conditions
N/A
Responsibilities
Planning, setting standards, priorities and ensuring policies, SOPs and
procedures are followed.
Ensure maximum guest satisfaction in accordance with the hotel's
standards.
Take responsibility, create and maintain good working conditions, create
the climate to motivate staff to excel and maintain standards, must have a
friendly positive personality.
Analyse financial performance, current performance relative to budgeted
standards.
Business minded, able to produce acceptable return on investment, aware of
competition and evaluate its effectiveness.
Has knowledge of Food and beverage, rooms division, conference,
procurement, security and HR
Monitors the performance of the hotel through verification and analysis
of guest satisfaction systems and financial reports and initiates corrective
action.
Maintains product and service quality standards by conducting ongoing
evaluations and investigating complaints and initiates corrective action.
Develops accurate and aggressive long and short-range financial objectives
consistent with the Company's mission statement.
Maintains an appropriate level of community public affairs involvement.
Executes marketing, sales, and operational activities, producing results that
meet or exceed the hotel's business plan.
Implements and maintains effective open-door communication system that
crosses departmental lines in order to reach all employees.
Other duties as may be assigned
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