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IT Officer, Eye Radio (Grade 5)
Posted: 20 May 2017 08:39
Deadline: 28 May 2017
Category: IT/Software
Location: Africa , South Sudan
Employment: Full-Time
Education: Diploma
Salary: Negotiable
Employer: Eye Media
About Company: Eye Media is a South Sudanese nonprofit organization incorporated in 2012 as a legacy organization to partner with an international organization managing Eye Radio FM station in Juba.
Phone: +211 922486980
Contact name: Eye Media
File: Download
1. Diploma/ Degree in informJtion systems/computer sciences, or equivalent knowledge.
2. Demonstrated exposure a~d/or basic professional knowledge of networking, server maintenance, radio
operation, internet technologies, office applications, and common hardware and peripherals.
3. Must have good communi~tions and training skills. Strong written and spoken Engl ish. Arabic and/or
addit ional local languages 9 plus.
4. Enthusiasm to continue learning.
5. Willingness to work stand a
d business hours and evening/ weekend hours, whether on assigned shifts or
on call/standby.
6. Initiative, adaptability, goo9 interpersonal and well-developed organizational skills.
7. Ability to manage and prio~tize own workload and work independently.
8. Be able to work both independently and in a team.
9. Awareness, understanding pt, and demonstrable support of Eye Media mission and values.
10. Ability, initiative and willin~ness to support tasks and colleagues across teams/ divisions as needed
(offering to assist when ne d is observed) or as assigned.
11. Willingness to learn new sk lls and pass on skills to support the development of one's colleagues.
12. Ability to positively receive bonstructive criti cism and proactively apply it to develop oneself.
13. Ability to work well with ot~ers and foster a positive, healthy, collaborative work environment.
14. South Sudanese nationality required.
• Supports, administers and perates all network business applications including the server.
• Ensures system backups re completed on regular basis and information recovery is performed
promptly and efficiently, w7en needed.
• Monitors performance of E~e Media IT systems and network ensuring issues are appropriately escalated
and resolved.
• Configures and maintains r uter, switches and all the servers.
• Ensures system and data security is maintained at a high standard, including protection of confidential
information and that the\ integrity of the Eye Media network is not compromised. Maintains
permissions/access to shar~d folders in accordance with policy and supervisor directives.
• Creates, changes, and deletes staff member user accounts in the AD Controller Server promptly and
accurately based on ongoitg staff roster changes, in close coordination/ based on HR or management
• Advises and trains staff on t e use of network business applications.
• Maintains existing ICT equiJment, by performing upgrades, new installations and carrying out routine
• Configures and supports lap ops and desktops for all Eye Media staff.
• Investigates hardware problf ms and performs minor system hardware and connection repairs.
• Maintains staff e-mail accounts in coordination with IT support in US (while lnternews continues to
provide this support). I
• Regu larly reviews and eyaluates office and users equipment and recommend replacement,
enhancement and repair as applicable.
• Develops understanding of ommunications equipment, including (but not limited to) radio and VSAT
technology, towards perforflling basic troubleshooting.
• Provides procurement assi1tance including, but not limited to, researching solutions, engaging with
potential vendors, making rf ommendations for product purchases and evaluating bids.
• Compiles and maintains an ~cc urate IT inventory of hardware and software for Eye Media.
• Works with ISP and other outside vendors to ensure dependable operations.
• Provides cover support as as igned, assist in studio/engineering tasks i.e. training new staff on Audio
Vault program schedule, use! of Zara studio software, support compliance and implementation of
commercial content includin scheduled commercials, PSAs and co-produced programming, etc.
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