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Help Desk Specialist (2)
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Posted: 24 May 2017 08:30
Deadline: 29 May 2017
Category: Administrative
Location: Africa , Uganda , Kampala
Employment: Full-Time
Experience: From 2 year(s)
Education: Bachelor
Salary: Negotiable
About Company: Established in 1922 as a humble technical school, Makerere University is one of the oldest and most prestigious Universities in Africa. In January of that year, the school, which was later renamed Uganda Technical College, opened its doors to 14 day students who began studying Carpentry, Building and Mechanics.
Email: makerere@gmail.com
Phone: 2
Contact name: MD
File: Download
Requirements
A Bachelor’s degree in ICT with a strong IT element in HelpDesk Support. Industry recognized professional ICT qualification in Systems Administration; Customer Service and Delivery is an added advantage.

Experience: 2 Years leadership experience in not for profit/ research organizations. 1 Years Industry Experience in IT Service Level Delivery.
Conditions
n/a
Responsibilities
Write Standard Operating Procedures for Network Management.
Oversee maintenance of asset tracking and inventory management.
Oversees maintenance, installation and support of computer software, hardware and peripherals.
Provide other related duties as required to accomplish the objectives of the position.
Ensure proper operation of the computer network.
Manage regular system start-up and shutdown procedures.
Establish and maintain user accounts
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