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sales representative
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Posted: 27 May 2017 06:26
Deadline: 07 Jun 2017
Category: Sales
Location: Africa , Tanzania , Dar es Salaam
Employment: Full-Time
Education: Bachelor
Salary: Negotiable
Employer: TAHA FRESH
About Company: TAHAFresh was founded in 2008 by TAHA to provide reliable, timely and competitive freight and other logistical services to the horticultural industry. The Association found it necessary to strengthen the industry’s logistics services by creating a grower owned Logistics Company called TAHAFresh Handling Ltd, an organization committed to reduce transport costs for horticultural growers and shippers in Tanzania while at the same time addressing giving market access to logistic solutions addressing the challenges of the Tanzanian business environment. TAHA leveraged USAID funding to invest into TAHAFresh to provide quality logistical and technical services to its members and the industry.
Email: info@taha.com
Phone: N/A
File: Download
Requirements
1. A Bachelor Degree with at least 3 years sales experience or a Diploma with at least 5 years sales experience.
2. An experience in the logistics sector will be an added advantage
3. Highly motivated and target driven with a proven track record in sales
4. Customer support experience and ability to adapVrespond to different types of characters
5. A strong understanding and application of business relationship management (BRM) and customers relationship management (CRM) practices
6. Ability lo establish and maintain productive and strong business partnerships
7. Excellent selling, communication and negotiation skills
8. Excellent knowledge of MS Office
9. Proficiency in spoken and written English and Swahili
Conditions
N/A
Responsibilities
As the Sales Representative you shall be doing the following;
2.1 Sales Management
Present, promote and sell company's services to existing and prospective customers by engaging different promotion platforms such as
media, conferences, trade fairs, etc to ensure the company is visible
Perform cost--.benefit and needs analysis of existing/potential customers and device strategies to meet their needs
Monitor competition by gathering current marketplace information on pricing, services, new services, technologies, customers' incentives,
etc.
Conduct periodic customers analysis to study their trends, potential volume of business and engage strategies to seize more business from
customers
Preparing quotations for new and existing customers and responding to all requests for quotes. This include follow up the quotes to seize
business.
Prepare and present work plans, sales reports, pricing analysis, competition analysis, customer needs assessments and other reports
relevant for management's decision making
Assist in recruiting and managing the sales team to ensure achievement of targets
Manage the World Cargo Alliance and other cargo networks to ensure timely response to requests, company membership is active and the
management is informed of all ongoing activities in the networks
2.2 Customer Service
Establish, develop and maintain sustainable business relationships with customers through open and interactive communication
Handle customer complaints, provide appropriate solutions and alternatives within the time limits
Set a clear mission and deploy strategies focused towards improving customer service experience and facilitating organic growth of the
company's customer base
Communicate courteously with customers and provide help and advice using company's products or services
Assisting customers in processing claims/ refunds from service providers (eg. Airlines, shipping lines, insurance, etc) and ensuring such
claims are paid timely and accurately.
2.3 Credit Control
Collaborate with Finance Department to deliver invoices, statements and credit notes timely
Manage customers account to ensure contracts are in place, credit limit is observed and collect all outstanding invoices from customers.
This include alerting the management when credit ceiling has been reached. '
Conduct periodic customers review and advice the management credit worthiness of the customer
Any other duties that will be assigned by your supervisor
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