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Posted: 03 Jul 2017 07:59
Deadline: 17 Jul 2017
Category: Management
Location: Africa , Tanzania
Employment: Full-Time
Education: Bachelor
Salary: Negotiable
About Company: Chalinze Water Supply and Sanitation Authority (CHALIWASA) was officially declared in the government notice on 30th November 2012. Initially it was known as the National Water Project (Chalinze Water Supply Project - CWSP) which was initiated by the Government of the United Republic of Tanzania in the 1980’s. CHALIWASA is answerable to the Board of Directors appointed by the Minister responsible for Water and Irrigation. The objective of the Authority is to supply water to communities in various villages of the Coast and Morogoro regions including the growing urban settlements of Msata, Lugoba, Chalinze, Mdaula, Ubena-zomozi and surrounding villages. The main goal of CHALIWASA is to be independent (Autonomous) Authority which affords cost of operation and maintenance of machines due to Strategic Plan (2011 – 2016). The functions of CHALIWASA are defined by various legal documents related to provision of water supply and sanitation services and other policy, guidelines and regulations issued by the Ministry of Water (MoW), Energy and Water Regulatory Authority (EWURA).
Contact name: MD
File: Download
Direct Entry: Masters of Business administration with at least 5 years
administration/Advance Diploma with specialization in accountancy Marketing,
Or Possession of a Diploma in business Administration/General Management/
Human resource Management is added advantage with at least 5 years working
experience in the large• medium business organization.
The Business Manager is the head of Department responsible for Customer Records
and Billing Officer, Credit Control Officer, and Customer Relations matters of the
Project. Main duties include:
To ensure availability of customer information through data collection,
computation and analysis to proper action to satisfy customer demand.
To advise the Managing Director on how to create and maintain good image of
the organization.
To ensure monitoring of water supply and supply points for all customers.
To ensure that there is timely connection of new customers, disconnection and
reconnection of defaulters.
To ensure timely response to customers complaints and requests according to
customer services.
To ensure carrying out of continuous customer survey
To ensure that customers are informed of all developments with regard to water
and sanitation services.
Ensuring timely responding to customer's complaints and requests.
Establish policies for making water and sewerage customers satisfied with
the Project's services (e.g promotional/advertisement activities for the urban
To manage and maintain good relation between customers and Project
(Customer relation).
To manage good relations between CHALIWASA and other organization/
institution (public relation).
To manage advertisement of the commodities (water) and services rendered by
the Project so that they continue to sell and fetch market (Marketing)
To prepare sales and marketing plan for the project
To search potential areas for investment and find out sources of fund.
To carry out any other duties as may be assigned by the Managing Director
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