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RELATIONSHIP MANAGERS
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Posted: 06 Jul 2017 08:25
Deadline: 13 Jul 2017
Category: Management
Location: Africa , Tanzania , Dar es Salaam
Employment: Full-Time
Education: Bachelor
Salary: Negotiable
About Company: In 1999, a group of women entrepreneurs from all across Tanzania voiced their idea of having a “Women’s Bank” to the then President of the United Republic of Tanzania, Honourable Benjamin William Mkapa, at the Dar es Salaam International Trade Fair organized by the Equal Opportunities for All Trust Fund (EOTF) and Federation of Association of Women Entrepreneurs in Tanzania (FAWETA).
Email: info@womensbank.co.tz
Phone: +255 222137581/83
Contact name: MD
File: Download
Requirements
A Bachelor's degree from a recognized institution.
Strong interpersonal skills and an ability to build rapport with customers.
Previous sales experience and an organized approach to work.
Hardworking with a strong work ethic.
3 - S years' experience working as a client relationship manager or a track
Computer skills
advertising and sales abilities
communication skills
Conditions
N/A
Responsibilities
Building and maintaining relationships with clients and key personnel within customer
companies.
Conducting business reviews to ensure clients are satisfied with their products and services.
Alertin g the sa les team to oppo'' "lities fA "'"'her sales within key clients.
Letting customers know about other products the Bank offers.
Attending meetings with clients to build relatio nships with existing accounts.
Achieving Relationship targets and KPl's as set by the Head of Business Development.
Working closely with the Head of Business Development Managers, Marketing and Sales Teams.
Escalating and resolving areas of concern as ra ised by clients.
Carrying out client satisfaction surveys and reviews.
Monitoring company performance against service level agreements and flagging potential
issues.
Updating the CRM and ensuring account managers are aware of changes within clients.
Passing leads to the sales team and following up on progress.
Liaising with internal departments to ensure client needs are fulfilled effectively.
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