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ICT OFFICER
Back
Posted: 19 Jul 2017 12:44
Deadline: 27 Jul 2017
Category: IT/Software
Location: Africa , South Sudan
Employment: Full-Time
Education: Bachelor
Salary: Negotiable
About Company: We work with the world's poorest people to transform their lives. Together with our amazing supporters, we are working for a world free from hunger and poverty. Find out more about us, the countries where we work and how you can help.
Email: concern@gmail.com
Phone: +353 1 417 7700
Contact name: MD
File: Download
Requirements
• University Degree qualifications or Diploma in information technology.
• Post graduate qualifications in related fields above is highly valued
• At least 5 years of experience in similar position or related assignments are desirable
Conditions
N/A
Responsibilities
• Installing and configuring computer hardware operating systems and applications
• Monitoring and maintaining computer systems and networks
• Troubleshooting system, network problems, diagnosing and solving hardware or software
faults
• Replacing parts as required
• Providing support, including procedural documentation and relevant reports
• Supporting the roll-out of new applications
• Setting up new users' accounts and profiles and dealing with password issues
• Responding within agreed time limits to call-outs
• Working continuously on a task until completion (or referral to third parties, if appropriate)
• Testing and evaluating new technology
• Conducting electrical safety checks on computer equipment
• Providing Support, including procedural documentation and relevant reports
• Maintaining record of Concern 's ICT Assets
• Developing staff IT capacity, skills and confidence in using common software packages and in
communications equipment including HF and VHF radio
• Ensuring that Concern's IT policy and procedures are understood and that all staff adhere to
them
• Maintaining the office servers and ensuring that the backups are taken on the agreed
schedule
• Maintaining Security text message listing and ensuring up to date listings are held on the
security phone
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