Enterprise IT Support

Lyca mobile Uganda

2 yrs Africa , Uganda


Ending On: 29 Jan 2019 Closed


Job Description

We are looking for Enterprise IT Support

Education: Bachelor

Employment: Full-Time


2+ years experience in IT support in an IT company or telecoms
• Bachelors degree in Computer Sciences, Software or Electrical Engineering
• the ability to think logically
• a good memory of how software and operating systems work
• excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
• the ability to work well in a team
• problem solving skills

Key Responsibility

• Install and configure computer hardware operating systems and applications
• Monitor and maintain computer systems and networks
• Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Replace parts as required
• Provide support, including procedural documentation and relevant reports
• Follow diagrams and written instructions to repair a fault or set up a system
• Support the roll-out of new applications
• Set up new users' accounts and profiles an

Company Profile

Employer: Lyca mobile Uganda

About Company:

Lycamobile is the world’s largest international mobile virtual network operator and is the market leader in the international prepaid mobile calls market, with over 15 million customers across 21 countries and a new one joining every two seconds. Founded in 2006 for expatriate communities in Europe, it has fast become a global brand synonymous with connecting customers with their loved ones across oceans, borders and networks at the lowest possible price.

Email: i***@****************.***

Contact Name: Md

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